Support

ED-1 owner support.

Technical and device support for teams already running an ELDICO ED-1. Not sure whether electron diffraction fits a sample? That's the ED-CRO service, not this page.

ED-1 goniometer with a loaded sample

What support covers

Instrument & hardware

Operational issues, maintenance questions and service coordination for your ED-1.

Data & workflow

Acquisition, processing and structure-solution questions for your own measurements.

Software & updates

Configuration, updates and account questions for the ED-1 software.

Contact support.

Already running an ELDICO ED-1 and need help? Get in touch and we'll route you to the right person on our team.

Contact us
Hands-on work at the ED-1 sample stage